by on October 25, 2010

Call Centers Becoming Profit Centers, According to Portrait Software Research

Call Centers Becoming Profit Centers, According to Portrait Software Research
BOSTON, MA–(Marketwire – 10/19/10) – Large business-to-consumer (B2C) organizations are shifting the focus of their call centers to become revenue generators rather than simply answering customer queries or executing transaction requests, according to research findings unveiled today by Portrait Software , a leading provider of customer interaction optimization software and now a part of Pitney …

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by on October 21, 2010

Calyx Software to Appear on 21st Century Business Television Series

Calyx Software to Appear on 21st Century Business Television Series
DALLAS–(BUSINESS WIRE)–Calyx Software® will be featured on 21st Century Business in the coming weeks throughout the CNBC and FBN networks.

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by on October 7, 2010

Systema Software Selected by JT2 Integrated Resources to Achieve Superior Claims and Client Services Within the . . .

Systema Software Selected by JT2 Integrated Resources to Achieve Superior Claims and Client Services Within the …
LARKSPUR, CA–(Marketwire – 10/06/10) – Systema Software, a leading provider of software solutions and services to the insurance industry, today announced that JT2 Integrated Resources, a third-party administrator (TPA) serving the California workers’ compensation and liability insurance markets, has selected SIMS Claims as its claims management solution. As a comprehensive property and casualty …

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